THESE TERMS AND CONDITIONS APPLY TO:

Unity Garden Design services including concept work, site analysis, rendered, annotated and technical plans together with planting plans.

All quotations and the contract agreement.

1. DEFINITION

The ‘contractor’ means Unity Garden Design. The ‘client’ is the person or people who have requested the quotation and commissioned the contractor to carry out the work.

2. The Contract Agreement must be signed by both parties and returned to the contractor before any work commences.

3. Once the client has signed the quotation form, a binding agreement will form within the terms and conditions set out within this document. Any conflicting conditions shall have no enforcement. A contract is also formed upon a verbal discussion or alteration by the client with respect to previously agreed work. Both the client and contractor will receive a signed copy of these terms and conditions, which acts as a binding contract between the 2 parties.

4. Prior to any work commencing, a 50% deposit must be paid to the designer. Payment is made by methods outlined in the quotation. Fees are based on known conditions at the time of viewing. Travel expenses are allowed for in the quotation. Any unforeseen overnight expenses are chargeable to the client.

5. The ‘design’ incorporates all the work stated in the quotation. Any additional work or meetings will be charged at an hourly rate set by the contractor on agreement of this additional work. The standard work quoted is as follows:

Survey

Site analysis

Concept plan with up to two plan meetings (if required)

Presentation of the fully rendered and annotated plan

Technical plan – to be used by your chosen landscaper

Planting plan

It is at the discretion of Unity Garden Design if they decide on further site visits to check or re-evaluate details during the process, if the designer so wishes to spend more time evaluating the garden. This would be arranged at a mutually convenient time between the designer and the client.

5. Design revisions requested by the client are chargeable at an the standard hourly rate of £50 (calculated to the nearest 1/4 hour. Design revisions are also classed as concept revisions.

6. All design work commissioned is fully chargeable after the presentation of the fully rendered and annotated plan, regardless of whether the client decides not to have the project carried to completion. Fees are payable within 7 days of the invoice date. In the event of a cancellation before completion, work will be charged at the hourly rate including travel expensed, site visits, meetings, nursery visits, plant sourcing and any design work carried out.

7. Obligations of Unity Garden Design are solely limited to the design and plans submitted and they cannot be held responsible for faulty workmanship thereafter, even after Unity Garden Design have used a tendering process to introduce the client to potential contractors.

8. Unity Garden Design recommends that professional advice is undertaken for detailed structural work such as retaining walls, foundations, water tables/drainage and any other structural elements before any of the design work is implemented. The cost incurred by this are payable by the client. Unity Garden Design cannot be held responsible or liable by a clients decision not to take this advice and not consulting any such professional.

9. Unity Garden Design cannot be held liable for any indirect or consequential damage, including but not limited to, lost profits.

10. Quotations are valid for 30 days and could be subject to alteration after that date.

11. Unity Garden Design reserve the right to charge interest on late payment. Interest will be charged at a rate of 15% per week, which will be compounded. Charges will also apply for unpaid cheques in line with bank charges.

12. Project management after completion of the design and, if requested, is charged at the hourly rate as mentioned earlier.

13. All plans created by Unity Garden Design are their intellectual property and are protected from copying, scanning or sharing by the relevant copyright laws in the UK. All rights are reserved and designs remain the property of  Unity Garden Design.

14. Plans and images of your garden may be used in future promotional work, unless specifically agreed otherwise.

©Unity Garden Design 2020

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Exemplary Standards

Unity Garden Design takes immense pride in being a member of The Association of Professional Landscapers. This affiliation underscores our unwavering commitment to upholding industry standards, ensuring every project reflects excellence, professionalism, and innovative landscaping expertise.

Jo Moore
Jo Moore
2023-07-20
A neighbour used Jane and posted her design on our WhatsApp group,that's how we came to find her and wow I absolutely love our garden. We had a meeting where Jane asked lots of questions, and to be honest I didn't really know the answers to , I just knew what I didn't like about our garden and wanted something that my husband and I could do ourselves, so didn't want anything that was outside our capabilities, so waiting for Janes design was nervous anticipation , and she certainly didn't disappoint it had everything I wanted , it was simple but effective it was definitely hard work but well worth it ,and working to Jane's design was easy even for a couple of novice's. If your on the fence about using a garden designer then take the plunge you won't be disappointed , I think Jane read my mind to be fair , I will definitely use her again if we move house Thank you so much Jane
Jane Martin
Jane Martin
2022-10-26
The Company was recommended to me. I had no idea what I wanted but had a few things I wanted including in the design. Jane asked lots of questions and came up with the perfect design. We spoke about the timescale of the work to be done, and this was kept to. The work is of top quality. I also like the leaflet she produced showing me what all the plants are and what I need to do with them to keep them healthy. Everyone who worked in the garden were professional and got the jobs done. I would definitely recommend them.
Mel Sheard
Mel Sheard
2021-08-19
Jane is professional and easy to get along with. My garden was messy but Jane and Drew have transformed it into a lovely space and it looks bigger. I highly recommend them.
Andy Stallwood
Andy Stallwood
2020-12-06
Jane is amazing. Her creativity, vision and understanding of what would work for us has given us a garden that has exceeded all of our expectations. She was a joy to work with and made the whole process so much fun.
Lorraine Squires Shaw
Lorraine Squires Shaw
2020-05-07
We had our garden completely redesigned by Jane and her team and what an amazing job! It has had a complete makeover - some really innovative features that I would never have though of and she really understood waht we were looking for. A very friendly but professional approach and lovely designs drawn up, that are a nice keepsake. All the materials used were of a very good quality and her landscape team were very reliable and hard working. Got the job done to time and cleared up well afterwards. A year on and the garden still looks amazing and that's no thanks to our own gardening skills as we have hardly had to touch it, which was just what we needed! The dogs love it too, especially the journey through the garden which I had never even thought about before ! Thanks Jane!
Debby Brennan
Debby Brennan
2020-03-31
Working with Jane is like going on an exciting adventure. Our first consultation included a questionnaire which highlighted what colours, textures etc we were looking to incorporate in our garden, so very thorough, when Jane left we could not wait for her to come back with her ideas. When Jane presented us with her vision, not just one but 3 of them, we were bowled over, all the things we had talked about and so much more, we felt comfortable to make a few little tweaks which Jane encouraged our feedback and made us feel that there was complete flexibility throughout, we decided on the design and Jane returned with a mood board and a plant list. Over the weeks the garden began to take shape and when we faced a few little challenges, Jane took away any concerns and gave us the confidence that all would be well and indeed it was! We cannot thank Jane enough she has been incredible, and our amazing space has turned into an extension of our house, we cannot wait for the summer to come along and we can spend many a day/evening enjoying what has been created for us with our family and friends! Jane thank you so much for all your hard work, your determination and your amazing ability to understand what we wanted when we did not.
Katie Hadingham
Katie Hadingham
2020-03-29
I was so pleased to have Jane come and design my garden for me. She was very personable, extremely helpful and an all round lovely lady. She drew her design and then ask me various questions to enable her to adapt it where necessary. She even put me in contact with a landscaper to come and put her design into practice. The best thing I have found is that she keeps checking in with me about how everything is going and what she can do to help. I would highly recommend her as a reputable garden designer.
Monika Ostrowska
Monika Ostrowska
2020-03-28
Jane designed our garden in Spring 2019. Jane visited our house and spent several hours with us measuring, planning and then drawing some lovely designs. She offered 3 versions, from which we selected one that we liked most, which she developed further. She took into consideration the soil type, sun aspect, our preferences in terms of level of maintenance and lifestyle as well as personal taste.She also offered advice on how we could approach the landscaping work and how much it would cost if we did some work ourselves compared with using a gardening company. She followed up with mood boards, tips and advice on various decisions we needed to make. We've used her detailed plan throughout the development, albeit with small amendments. The result is a beautiful and cosy garden that we are very proud of and happy with.